My Customers satisfaction is my priority.
Every product available on the website is made in my sewing studio.
Stock items can be returned up to 14 days from the receipt provided.
A refund will be offered for the purchase price only.
Postage costs will not be included in the refund.
I offer FREE SHIPPING for all the UK orders.
Made-to-order items/ Clothing made to measure
cannot be returned without prior consent.
Customers are responsible for taking the measurements correctly.
I am very responsive to any questions, I am happy to give advice on how to take measurements correctly.
In case of my mistake I am offering full refund or item replacement.
Customers can request fabric samples if unsure about the fabric feel.
If the measurements are not taken correctly and the garment doesn’t fit, I am happy to offer an alteration service for an extra charge.
I strongly believe communication is key and I am happy to answer all the questions.